Shipping & Returns
Your package
Packages are usually shipped within 2 days after payment is received and are sent via a tracked courier with no signature required. Whichever shipping method you choose, we will provide you with a link to track your package online.
Shipping fees include handling and packaging fees, as well as shipping costs. Handling fees are fixed, while shipping fees vary by country.
The boxes are large and your items are well protected.
Foreign shipping costs
International shipping costs - courier shipping - price list for packages weighing up to 2 kg
Cost of international delivery depending on the country's affiliation to a given zone:
DELIVERY ZONE | COUNTRIES | SHIPPING COST |
Zone 1 | EU countries | 100 PLN* ** |
Zone 2 | other EU countries | PLN 150* |
Zone 3 | non-EU countries | 360 PLN* *** |
Zone 4 | North American countries | 250 PLN* **** |
* - for products weighing more than or equal to 0.4 kg an additional fee is charged (PLN 1.23 per 1 kg)
** Delivery costs depending on the value of the order for EU countries - Zone 1
Order value | 0 - 149.99 | 150 - 349.99 | 350 - 699.99 | 700 - 2999.99 | from 3000 |
Delivery cost | 100 | 80 | 50 | 0 | 100 |
*** Shipping costs depending on the weight of the order for non-EU - Zone 3
Weight orders | 0 - 2 kg | 2 - 4 kg | 4 - 6 kg | 6 - 8 kg | 8 - 10 kg |
Shipping costs | 360 | 380 | 400 | 400 | 650 |
additional fees such as customs duty are borne by the buyer upon receipt of the shipment
**** Shipping costs depending on the weight of the order for North American countries - Zone 4
Order weight | 0 - 2 kg | 2 - 4 kg | 4 - 6 kg | 6 - 8 kg | 8 - 10 kg |
Shipping cost | 250 | 300 | 400 | 450 | 500 |
additional fees such as customs duty are borne by the buyer upon receipt of the shipment
1st Zone | 2nd Zone | 3rd Zone | 4. Zone |
Austria | Ireland | Andorra | Canada |
Belgium | Great Britain | Bosnia and Herzegovina | United States |
Bulgaria | Cyprus | ||
Croatia | Montenegro | ||
Czech Republic | Gibraltar | ||
Denmark | Greenland | ||
Estonia | Iceland | ||
France | Jersey | ||
Greece | Liechtenstein | ||
Spain | North Macedonia | ||
Netherlands | Malta | ||
Lithuania | Monaco | ||
Latvia | Moldova | ||
Luxembourg | Norway | ||
Germany | Serbia | ||
Portugal | Switzerland | ||
Romania | Turkey | ||
Slovakia | Åland Islands | ||
Slovenia | Faroe Islands | ||
Sweden | |||
Hungary | |||
Italy |
Shipping costs in Poland
Free shipping applies from PLN 350
We offer free personal collection in Poznań at Apteka Zdrowie at ul. Galileusza 8 (os. Kopernika) - there is no minimum purchase
Delivery costs within Poland
Courier - price list domestic shipments
Order amount | courier package - prepayment | courier package cash on delivery - payment to the courier |
0 - 349.99 | 15* | 15* |
Above 350 | FREE* | FREE* |
* - for products weighing more than or equal to 0.4 kg an additional fee is charged (1, 23 PLN per 1 kg)
Shipping to other countries can be carried out after prior notification and valuation of costs and shipping possibilities to a given country.
You can request international shipping to countries such as:
Argentina
Australia
Saudi Arabia
Bahrain
Brazil
Brzeg Zachodni (gauze)
Chile
China (People's Republic)
Dominican Republic Republic
Egypt
Ecuador
Philippines
Guatemala
Honduras
Hong Kong
India
Indonesia
Iraq
Israel
Japan
Qatar
Colombia
South Korea
Costa Rica
Kuwait
Macau (Macao)
Malaysia
Mexico
Nicaragua
New Zealand
Oman
Panama
Peru
Puerto Rico
San Marino
El Salvador
Singapore
Thailand
Taiwan
Channel Islands (Guernsey)
Channel Islands (Jersey)
United Arab Emirates